Hot Tip: Contacting Support
We all have different ways of learning and communicating. Do you need directions that are written out for you? Or are you the type of person that only has a moment and would rather receive a response by email? Consider emailing the support team.
Did you know that you can contact support directly from your database? If you have a question or a problem and you need to email us directly, select Help à Contact Support.
You will receive a new window. Verify all the information and write your question.
Click Submit and it will go directly to the support team. During business hours, you can expect a response within an hour. On the weekends, we check our support in box twice a day.