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Appointment Statuses

Article ID: 390
Last updated: 11 Jun, 2009

The Appointment activity has two activity states (Open and Closed) and five related statuses.  Setting the status will automatically set the activity to the related activity state it is grouped under (for example: Setting an Appointment to "Left Message" would automatically put the Appointment into a "Closed" state.

The following statuses are available for the Appointment activity:

  • Open (To Be Completed)
    • Confirmed: The receiver has agreed to attend the appointment.
    • Invited: The receiver has been invited to attend the appointment.
  • Closed (Completed or Canceled)
    • Attended: The receiver attended the appointment.
    • Canceled: The appointment was canceled for some reason.
    • Declined: The receover declined to attend the appointment.

Additional Note: Activity states and statuses are not customizable.

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Article ID: 390
Last updated: 11 Jun, 2009
Revision: 1
Views: 390
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