Pop-Up Blockers: When a Report Starts but Nothing Comes Up!
Complaint: When running a report, the report begins and sometimes a flash of a pop-up box comes up but then nothing happens!
Solution: Do you have a pop-up blocker on your toolbar? Common pop-up blockers are Yahoo Toolbar Blocker and the Google Toolbar Blocker. Other toolbars can have blockers too. Once you turn off these blockers, you should be able to run the report and it should come up.
For more help on turning off pop-up blockers, see these websites:
If you are using FireFox as your browser:
Go to the "Tools" menu & choose "Options"
Click on "Web Features"
Click on "Allowed Sites"
Are you running the report and it comes up blank? Please see our troubleshooting section: When I run a report, it comes up blank!
Article ID: 817
Last updated: 07 Mar, 2010