Aristotle Support

Expired Session

Article ID: 812
Last updated: 07 Mar, 2010

Expired Session – Losing a Session


If you are getting kicked out of the system regularly, there are several potential causes.


Pop-up Blocker.

Some pop-up blocker will cause you to lose your session with To prevent this, add us as a Trusted Site.


Clearing your Cache

  1. Clear your cache. In your Internet Explorer browser, click on Tools and Internet Options.

  2. Click on General tab.

  3. Under Temporary Internet Files, click on Delete Cookies. This may take a moment.

  4. Next, click on Delete Files. This may take a moment.

  5. Click OK when completed.


If you are still having problems, we recommend a thorough cache clear with CCleaner (this is a free download).


  1. Go to

  2. Click on Downloads.

  3. Download, install and run CCleaner.

This article was:   Helpful | Not helpful
Report an issue
Article ID: 812
Last updated: 07 Mar, 2010
Revision: 1
Views: 435