Aristotle Support

Status Definitions

Article ID: 1058
Last updated: 20 Sep, 2011

When generating your contribution reports, you will notice many Status options from which you can choose. 

Status can help you target the reports you run in CampaignContribution.com:

Menu Option

Description

Will this transaction be included in our payments?

Timing

Authorized

Transaction that has been approved but not yet Settled (Finalized)

No

Real Time

Settled

Authorized Transaction that has been finalized

Yes

Daily – midnight to 1am

Not Authorized

Transaction that has failed for one of two reasons:

--Donor entered Billing Zip code does not match entered data

--Card Issuer has declined the card

No

Real Time

Duplicate

Not Used at this time

N/A

N/A

Refunded Thru Processor

Aristotle has refunded the transaction either at request of donor or client

Yes, as a negative transaction

Processed by Aristotle staff as requested in real time.

Refunded by Card Issuer

Donation reversed due because donor contested charge to their card issuer – card issuer has taken donation back

Yes, as a negative transaction

Processed as received from Card issuers on a revolving basis in real time

Marked

Not Used at this time

N/A

N/A

Settled Error

This transaction was not able to be Settled due to technical issue

No

Daily – midnight to 1am

Marked Error

Not Used at this time

N/A

N/A

Hold

Optional Setting used at request of client

No

Real Time is account is marked to HOLD transactions

Void

Transaction was voided prior to Settlement (Finalization)

No

Real Time upon request from donor or client

Test

Transaction is a test transaction using either the word TEST or 4111 1111 1111 1111 in the credit card field

No

Real Time

 

Article ID: 1058
Last updated: 20 Sep, 2011
Revision: 1
Views: 402
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